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"Good location, helpful staff"

"Terrific staff; lovely clean renovated rooms"

"Clean room, new amenities, private spa pool was great, very friendly staff. Lovely stay overall."

"Beautifully presented hotel, looks well maintained, nice beds and great amenities. Great breakfast. A bit out of the city, so you can't walk to restaurants, but only a short drive, or you can just eat in. Good spot to launch hiking or mountain biking from."

"I was very happy with my stay. Great service and clean room. I will definitely recommend."

"Good stay 👍 very affordable"

"Great location, basic but had everything we needed. Would stay again "

"Great property for a family or two"

"Very nice property and excellent location"

"Cutest boutique hotel with hot springs, fireplace, large rooms and friendly staff that make you feel welcome."

"Great place to stay. Safe, clean, comfortable and friendly staff. Good location and price was good. Will definitely be staying here again."

"Awesome place always have a good stay there"

"Awesome stay, welcoming staff - will be back again soon!"

"Always a fantastic stay"

"clean room and awesome staff."

"Teriffic stay and great service"

"Clean rooms, great service. Will definitely stay here again."

"Loved staying in the cozy treehouse, very peaceful and relaxing. Love the heated swimming pool and spa"

"Room is clean, staff are good, but far from restaurants area!"

"Good location. Proximity to Eat Street and Lake Rotorua. Wonderful views. Property is well equipped with facilities such as pool and spa. Staff are friendly, especially the breakfast team. Praises to the ladies at the breakfast area, hardworking, polite and welcoming. Property and rooms are very tired, needing renovation throughout all rooms."